Privacy policy

Last updated: 3 November 2026

This policy explains how Dealr (“we”, “us”) collects, uses, shares and protects personal data when you use dealr.ng and the Dealr mobile app (together, the “Service”). We process personal data in line with the Nigeria Data Protection Act 2023 (NDPA). If you have questions, email info@dealr.ng.

1. Data we collect

Account details – your name, email address, phone and WhatsApp number, state, and (if you are a dealer) your business name. Your password is stored only in encrypted (hashed) form.
Ads you post – vehicle details, price, location, description, photos and VIN/chassis number if you choose to add it.
Messages – messages you send to and receive from other users through the Service.
Service requests – information you give when you apply for Dealr Auto Financing or request import, clearing, auction or salvage-yard services, such as your employment type, income range, budget, preferred down payment and repayment period, and details of the vehicle you want.
Auction activity – bids you place and their amounts.
Payments – when you pay to boost an ad, payment is processed by Paystack. We receive the payment reference, amount and status. We do not see or store your card or bank details.
Device and usage data – basic technical information such as IP address, browser or device type, pages viewed, ad views and contact reveals, and, if you allow notifications in the app, a push-notification token for your device.
Cookies – the website uses a session cookie to keep you signed in and protect forms. We do not use advertising cookies.

2. How we use your data

To create and run your account and publish your ads.
To let buyers contact sellers: your phone/WhatsApp number is shown to people who tap “Show contact” or “Call/WhatsApp” on your ads.
To deliver messages and send notifications (for example, a new message or being outbid).
To process financing, import, clearing, auction and salvage-yard requests and contact you about them.
To process boost payments and keep payment records.
To keep the Service safe: reviewing ads, handling reports, and preventing fraud, scams and misuse.
To send service emails such as password resets and message alerts.
To understand how the Service is used and improve it.

We rely on these legal bases: performing our agreement with you (providing the Service), your consent (for example, push notifications, which you can turn off at any time), our legitimate interests (safety, fraud prevention, improving the Service) and legal obligations.

3. Who we share data with

Other users – your ads, seller name, and (when requested by a buyer) your phone number; your messages go to the person you are chatting with. Auction bid history shows masked bidder names.
Financing and service partners – if you apply for Dealr Auto Financing or request import/clearing services, we may share the details you provide with lenders, insurers, clearing agents or inspectors needed to complete your request.
Service providers – our web host, Paystack (payments), and Expo (push-notification delivery for the app), who process data only to provide their services to us.
Authorities – where required by law, or to report suspected stolen vehicles or fraud.

We do not sell your personal data.

4. How long we keep data

We keep your account data and ads while your account is active. When you delete your account, we delete your profile, ads, photos, messages and saved cars. We may keep payment records and information needed to resolve disputes, prevent fraud or meet legal obligations for as long as the law requires.

5. Security

We use HTTPS encryption, hashed passwords and access controls to protect your data. No online service is completely secure, so please use a strong password and keep it private.

6. Your rights

Under the NDPA you can ask to access, correct or delete your personal data, object to or restrict certain processing, withdraw consent, and request a copy of your data. You can update most details yourself in Account settings. To make any other request, email info@dealr.ng. You can also complain to the Nigeria Data Protection Commission.

7. Deleting your account

You can delete your account at any time in the app (Account → Account settings → Delete account) or on the website at dealr.ng/delete-account.

8. Children

The Service is not intended for anyone under 18, and we do not knowingly collect their data.

9. Changes to this policy

We may update this policy. We will change the “Last updated” date above and, for significant changes, notify you on the Service.

10. Contact

Email info@dealr.ng.